Andy Collis: Shaping the Future of CX in Telecommunications

Andy Collis: Shaping the Future of CX in Telecommunications

If you’ve ever wondered how major companies manage to deliver smooth customer support, intelligent communication systems, and seamless digital interactions, there’s a good chance someone like Andy Collis had a hand in shaping that experience. Known across the telecom and customer experience (CX) industry, Andy has spent decades helping global organizations upgrade how they communicate, … Read more

Mike Dobinson: From Bartender to Tech Visionary Revolutionizing Hospitality

Mike Dobinson: From Bartender to Tech Visionary Revolutionizing Hospitality

Every so often, someone comes along who completely flips the script on what a “career path” should look like. Mike Dobinson is one of those people. A Brighton-born entrepreneur, he went from managing busy bars to founding BarByte, a tech startup that’s reshaping how hospitality businesses operate. Mike’s story isn’t just about tech or business—it’s … Read more

James Feen: Pioneering Digital Transformation in Healthcare

James Feen: Pioneering Digital Transformation in Healthcare

When you think about innovation in healthcare, it’s easy to picture futuristic machines and cutting-edge treatments. But behind every great healthcare transformation, there’s a leader driving it forward — someone who connects technology with the real people who make care possible. That’s exactly what James Feen, Senior Vice President and Chief Digital & Information Officer … Read more